Kiranakart Technologies Pvt Ltd, the company behind quick-commerce platform Zepto, has landed in hot water with Maharashtra’s Food and Drug Administration (FDA), which has suspended its food business license following a surprise inspection of its Dharavi warehouse in Mumbai.
Regulators found multiple violations during the site visit—including moldy food items, unsanitary storage conditions, and food products stacked dangerously close to clogged, stagnant water. Inspectors also observed that cold storage units were not functioning at the required temperatures, and expired products had not been clearly separated from items still within their shelf life.
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In its statement, the FDA said the infractions reflect a clear breach of food safety norms and licensing conditions. The suspension will remain in effect until the agency is satisfied that Zepto has addressed the issues and improved its facility standards.
A Zepto spokesperson acknowledged the situation, saying, “We take this matter seriously. A full internal audit is underway, and we’re cooperating closely with authorities to resolve all concerns as quickly as possible. Food safety is a core priority for us.”
The regulatory action marks a significant setback for Zepto, which has built its reputation on fast deliveries and convenience. But the findings at its dark store in Dharavi raise questions about how the company is maintaining quality and hygiene while scaling rapidly.
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Until corrective measures are verified, Zepto’s operations at the affected facility will remain on pause.
